FAQs

Do your products comply with UK fire safety standards? 

Every bed and mattress we make meets UK fire and safety regulations as standard. Safety is not an afterthought at Sognare; it is part of how every product is built.

How quickly will my order arrive after I place it? 

We build every order fresh, which takes 4 to 7 days, then deliver free to Mainland UK within 3 to 10 working days. We are in touch throughout to keep you updated every step of the way.

Can I pick a delivery date that suits me? 

Yes. Once your order is ready to ship, we contact you to lock in a delivery date that works around your schedule. You will also get a confirmed time slot the day before your delivery arrives.

Is it possible to order by phone rather than online? 

All orders are currently placed through our secure online checkout. If you need help before buying, our team is always available on +447545363685 or at info@sognarebeds.co.uk.

What exactly does the 60-night risk-free trial involve? 

It gives you 60 full nights to sleep on your new Sognare product at home. If it is not right for you within that time, contact us, and we will find a solution that works.

What is included under the 12 Months warranty? 

Our 5-12 Months warranty covers all faults in materials and workmanship across the full Sognare range. If anything is not as it should be, reach out on +447545363685 or at Info@sognarebeds.co.uk, and we will put it right.

What payment and finance options are available? 

We offer 0% interest free finance through DivideBuy, letting you spread the full cost of your order into equal monthly instalments with nothing added on top. The check takes seconds at checkout.

Where are Sognare products manufactured? 

Every bed and mattress is hand-crafted in our own manufacturing warehouse in West Yorkshire. We build everything in-house in the UK, which gives us full control over the quality of every single order that leaves our warehouse.